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NPower Payment Issues and Solutions 2019/2020

How To Resolve NPower Payment Issues and Get Paid Your Stipends

NPower Payment Issues and Solutions 2019/2020: We have received numerous reports from Npower beneficiaries regarding a sudden deduction in their monthly stipends, while some have not received their January and February salary. This post will highlight and give reasons why Npower backlog payment has not been remitted accordingly and proffer a solution to remedy this issue.

Without taking much of your time, you will recall that the Federal Government entered into a 20-month Asset Finance Agreement with the Bank of Industry for the N-Power devices.

This simply means that N-Power beneficiaries who selected the Tecno and Speedstar devices are charged beyond the ₦4,500 monthly device credit voucher of the Federal Government. The additional cost incurred are deducted from their stipends between the months of March and July 2018.

Related: N-Power News Update Today

We also commiserate with candidates that were disqualified from the Npower programme due to incorrect details provided during registration exercise such as:

  • Wrong BVN number
  • Wrong date of birth
  • Incorrect account details
  • Wrong phone number
  • Wrong spelling of bank names
  • Wrong Email address etc

However, if you think this was done in error we advise you chat with Npower customer care by visiting the official website on You can also send them an E-mail via and lay your complaint to them.

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One comment

  1. My name is okafor Priscilla obianuju thats my account name but when my name came out in N_Build I saw Okafor Obianuju Okafor… My question is that, hope its not going to affect my payment.. As other document is accurate.. I need a reply pls

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